Shipping policy

BV Shop is operated by the BV Group partnership of Valentin Fiser and Benjamin Lewis Jackson, 9 Victoria Road, Preston, PR5 4AA, United Kingdom.

How We Fulfil Orders

We sell a range of products directly, as well as print-on-demand clothing and apparel fulfilled via our partner Gelato, with production based in Europe. As a result, some orders may arrive in separate parcels, and delivery times may vary by product.

UK Delivery

Service Estimated Delivery Cost
Standard Delivery 3–5 business days £2.49
Free Delivery 3–5 business days Free on orders over £50

Delivery times are estimates and may vary. Print-on-demand items (such as clothing and apparel) may take slightly longer due to production time before dispatch.

International Delivery

We ship to many countries worldwide. International delivery costs and estimated timeframes are shown at checkout. Please note:

  • Delivery times vary by destination and carrier
  • Customs duties and import taxes may apply for orders outside the UK — these are the responsibility of the recipient

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Split Deliveries

If your order contains both standard and print-on-demand items, they may arrive in separate parcels. You will receive dispatch notifications for each.

Problems with Your Delivery?

If your order has not arrived within the expected timeframe, or if there is an issue with your delivery, please contact us:

We aim to respond within 2 business days and will do our best to resolve any issues promptly.